At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of hands-on experience in developing and implementing multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have a strong background in customer interaction solutions across various channels and deep expertise in third-party integrations and Genesys AI capabilities.