Generator Service Technician, Generator Services Team

Amazon•Hilliard, OH

26d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Generation Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. As both a technical expert and primary customer support liaison, the Generator Service Technician is responsible for maintaining consistent communication with clients to ensure an exceptional customer experience while maximizing data center availability. All necessary tools and equipment will be provided by AWS.

Requirements

1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
High school or equivalent diploma

Nice To Haves

2+ years of data center engineering experience

Responsibilities

Adhere to and promote all company safety protocols, maintaining a clean, organized, and hazard-free work environment.
Actively engage in accident prevention initiatives and contribute to ongoing safety improvement efforts to foster a culture of workplace safety
Travel within an assigned region to designated sites and perform professional quality field service repairs consistent with company standards
Keep Generator Service Manager continually apprised of current priorities to assist in answering customer questions and problems when necessary
Action requests for procurement of needed materials to perform assigned duties
Document detailed, complete and correct descriptions of all repair operations performed
Accurately record time, expenses, and mileage
Lift up to 40 lbs; pushing and pulling a maximum force of 40 lbs
Wear all Personal Protective Equipment (PPE) as required and provided by AWS
Must have or be able to obtain and maintain a DOT Medical Card upon hiring.