Generative AI Support Engineer

Sabre Systems Inc. • MD

110d • $80,000 - $125,000

About The Position

Sabre Systems, LLC is seeking a skilled and motivated Generative AI Support Engineer to join our team supporting a cutting-edge Generative AI chatbot tool hosted in the Azure Cloud. The ideal candidate will have a strong background in Azure Cloud services administration, Azure SQL, Python programming, data engineering with APIs, and MCP development and support. This role requires a proactive individual who can ensure the smooth operation, optimization, and security of our AI chatbot platform while adhering to government compliance standards.

Requirements

• Active Secret or higher government clearance is required.
• Proven experience with Azure Cloud services administration (Azure Virtual Machines, Azure Storage, Azure Active Directory).
• Strong knowledge of Azure SQL database management and optimization.
• Proficiency in Python programming for automation, data processing, and API integration.
• Experience in data engineering with APIs, including MCP, RESTful API design and integration.
• Experience with Generative AI tool features, LLM models and chatbot frameworks (Ask Sage, OpenAI, Azure OpenAI Service, Google, AWS).
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills to collaborate with technical and non-technical stakeholders.
• Candidate must pass a background investigation.

Nice To Haves

• Knowledge of containerization and orchestration tools (Docker, Kubernetes).
• Familiarity with government compliance frameworks (FedRAMP, NIST, CMMC).
• Familiarity with DevOps practices and tools (Azure DevOps, CI/CD pipelines).
• Experience with monitoring and logging tools (Azure Monitor, Log Analytics).

Responsibilities

• Manage and maintain Azure Cloud services, ensuring high availability, scalability, and security of the Generative AI chatbot platform.
• Monitor and optimize Azure resources, including virtual machines, storage accounts, and networking components.
• Implement and manage Azure security best practices, including identity and access management, encryption, and compliance monitoring.
• Provide service request administration support for the Generative AI chatbot.
• Administer and support backend chatbot tool operations.
• Administer and optimize Azure SQL databases to support chatbot data storage and retrieval.
• Design and implement database schemas, queries, and stored procedures to enhance chatbot functionality.
• Develop and maintain Python scripts for chatbot workflows, data processing, and API integrations.
• Debug and troubleshoot Python code to ensure seamless chatbot operations.
• Design, develop, and maintain data pipelines to integrate APIs with the chatbot platform.
• Ensure data integrity, transformation, and efficient flow between systems.
• Manage MCP development, administration, and troubleshooting.
• Ensure the platform complies with government security standards and regulations.
• Manage and safeguard sensitive data, including encryption and secure API communication.
• Work closely with platform vendors and cross-functional teams, including developers, data scientists, and government stakeholders, to enhance chatbot capabilities.
• Provide technical support and troubleshooting for chatbot-related issues.

Benefits

• Comprehensive, evolving benefits designed to meet diverse needs.
• Commitment to a welcoming, inclusive culture that values diverse perspectives.
• Support for continuous learning and professional growth at all levels.

What This Job Offers

• Number of Employees: 501-1,000 employees