Generative AI Solution Consultant

The Hartford • Hartford, CT

8d • Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford’s Innovation Center of Excellence is seeking a Generative AI Solution Consultant to help transform business processes through the strategic application of AI technologies. This role bridges cutting-edge generative AI capabilities with real-world business challenges, driving innovation and measurable outcomes across Claims and Operations.

Requirements

• Hands-on experience with prompt engineering, AI model development, and generative AI tools.
• Proven ability to design and deploy AI-driven solutions in a business context.
• Strong consulting skills with the ability to translate business needs into AI-enabled solutions.
• Proficiency in data analysis, hypothesis testing, and solution optimization.
• Excellent communication and presentation skills; ability to influence and educate at all organizational levels.
• Strong relationship management and collaboration skills.
• Self-starter with exceptional time management and prioritization abilities.
• Bachelor’s degree in Business, Computer Science, Data Science, or related field.
• 3+ years of experience in process management, change management, or field leadership in P\&C or Group Benefits.
• Demonstrated experience in process improvement and optimization.
• Candidates must be authorized to work in the US without company sponsorship.
• The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Responsibilities

• Be an expert in AI and Generative AI technologies, staying current on emerging tools and methodologies.
• Serve as a coach and mentor to leaders across the organization, upskilling them in Generative AI concepts, tools, and best practices.
• Design, build, test and refine generative AI solutions; including prompts, agents and other applications across diverse business use cases.
• Conduct experiments and test-and-learn initiatives to validate hypotheses and measure outcomes.
• Perform current-state analysis and recommend future-state designs to optimize processes and deliver improved outcomes.
• Partner with data science, technology, and operations teams to co-design production-ready AI solutions.
• Prepare and deliver presentations, training, and documentation to support AI adoption across the organization.
• Facilitate stakeholder meetings and ensure effective communication throughout project lifecycles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees