General Services Attendant
About The Position
This one-of-a-kind position includes cross-training as door attendants, patient transporters, garage attendants, on and off campus lab couriers, and shuttle drivers. The General Service Attendant is often the first point of contact that patients and visitors will encounter upon their arrival to Mayo Clinic. It is imperative the interaction is respectful, professional, positive, and empathetic. Must value teamwork and contribute to the cohesion and alignment within the General Services team. Employees should always demonstrate sound judgement including navigating and adapting within urgent situations.
Requirements
- Working knowledge of wheelchairs and gurneys including safe patient handling
- Learn and follow safety protocols when operating shuttles
- Understand how to use all shuttle mechanics, including the wheelchair lift
- Excellent communication skills
- Adapt quickly to any changes in procedure or equipment in a positive manner
- Demonstrate willingness to remain flexible while performing tasks and duties as requested by supervisor or other leadership
- Take initiative, display maturity, and offer sound judgement
Responsibilities
- Aid in traffic flow while meeting patients and visitors at the entrances of patient buildings
- Escort patients/visitors that are in use of a wheelchair and transport them to their necessary destination
- Patient stair escorts, patient stretcher transports, and patient hospital bed transports as part of our Centralized Transport Team
- Make timely specimen pick-ups and deliveries using safety protocols
- Pick-up and drop-off employees as well as patients as a shuttle driver
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
