General Services Attendant

Mayo Clinic • Jacksonville, FL

268d • $20 - $21 • Onsite

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Requirements

• High School diploma or equivalent required.
• Previous work history of customer service preferred.
• Ability to learn and understand Mayo Policies and Procedures.
• Excellent communication skills.
• Ability to work independently and in a group setting with minimal supervision.
• Ability to do considerable walking and pushing.
• Must be able to lift 50 pounds without assistance.
• Valid Drivers License required.

Responsibilities

• Cross-training as door attendants, patient transporters, garage attendants, on and off campus lab couriers, and shuttle drivers.
• Serve as the first point of contact for patients and visitors, ensuring respectful, professional, positive, and empathetic interactions.
• Aid in traffic flow and direct patients and visitors to their appointments.
• Escort patients/visitors using wheelchairs to their necessary destinations with care.
• Perform patient stair escorts, stretcher transports, and hospital bed transports as part of the Centralized Transport Team.
• Conduct timely specimen pick-ups and deliveries for on- and off-site laboratory runs.
• Learn and follow safety protocols when operating shuttles, including the wheelchair lift.
• Communicate effectively with dispatch center and fellow shuttle drivers.
• Adapt quickly to changes in procedure or equipment and remain flexible in performing tasks.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED