General Service Technician

Team Car Care Dba Jiffy Lube • Marion, OH

23h • Onsite

About The Position

The General Service Technician (GST) is an entry-level position responsible for professionally servicing guest vehicles to ensure top-notch quality work and exceptional guest experience. Through an esteemed training program, the technician will receive certification and expertise in all services offered, setting them up for success in their role.

Requirements

• Must have at least 3 months of customer facing experience (i.e. retail, food service, hospitality, etc.)
• Must be at least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
• Effective communication skills to interact with guests and teammates
• Strong work ethic with a positive attitude; independently motivated, dependable, and a team player
• Demonstrates responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisions
• Physically able to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes
• Availability to work a flexible schedule, including weekends and some holidays
• Commitment to adhering to all safety protocols and company policies

Nice To Haves

• Previous experience is preferred but not required

Responsibilities

• Promote teamwork to deliver on time and accurate guest care during all operating hours
• Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles
• Ensure that the service center is clean and presentable
• Provide guidance and mentoring to junior and mid-level automotive technicians
• Checking and communicating oil level to other teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspection
• Install a new oil drain plug and a new oil filter
• Clean and lubricate fittings as needed
• Document all work performed on the repair order
• Report any safety issues immediately to management
• Maintain strict adherence to company policy on vehicle care and operation
• Perform various manual tasks for extended periods, including light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting
• Perform other duties as assigned

Benefits

• 401K plan w/ company match
• Biweekly Bonus Incentives (upon certification)
• Career advancement opportunities
• DailyPay
• Do not need to pay for tools
• Employee Discount
• Employee Referral Bonuses
• Fleet Referral Bonuses
• Medical/dental/vision insurance benefits
• PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
• PTO after 180 days
• Spot bonuses through our internal rewards program
• Uniforms paid for and laundered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees