General Service Technician

Team Car Care Dba Jiffy LubeMontgomeryville, PA
Onsite

About The Position

As a General Service Technician (GST), this is an entry-level position focused on professionally servicing guests' vehicles to ensure top-notch quality work and exceptional guest experience. The role involves receiving certification and expertise in all services offered through an esteemed training program, aiming to set individuals up for a successful career with Team Car Care.

Requirements

  • Must have at least 3 months of customer facing experience (i.e. retail, food service, hospitality, etc.)
  • Must be at least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future
  • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
  • Effective communication skills to interact with guests and teammates
  • Strong work ethic with a positive attitude; independently motivated, dependable, and a team player
  • Demonstrates responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisions
  • Physically able to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting
  • Willingness to work in varying temperatures, loud environments, and around exhaust fumes
  • Availability to work a flexible schedule, including weekends and some holidays

Nice To Haves

  • Previous experience is preferred but not required

Responsibilities

  • Promote teamwork to deliver on time and accurate guest care during all operating hours
  • Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles
  • Ensure that the service center is clean and presentable
  • Provide guidance and mentoring to junior and mid-level automotive technicians
  • Checking and communicating oil level to other teammates
  • Ensure tire pressure for proper inflation
  • Inspect and refill fluid levels as necessary
  • Complete vehicle inspection
  • Install a new oil drain plug and a new oil filter
  • Clean and lubricate fittings as needed
  • Document all work performed on the repair order
  • Report any safety issues immediately to management
  • Maintain strict adherence to company policy on vehicle care and operation
  • Perform various manual tasks for extended periods, including light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting
  • Commitment to adhering to all safety protocols and company policies
  • Perform other duties as assigned

Benefits

  • 401K plan w/ company match
  • Biweekly Bonus Incentives (upon certification)
  • Career advancement opportunities
  • DailyPay
  • Do not need to pay for tools
  • Employee Discount
  • Employee Referral Bonuses
  • Fleet Referral Bonuses
  • Medical/dental/vision insurance benefits
  • PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
  • PTO after 180 days
  • Spot bonuses through our internal rewards program
  • Uniforms paid for and laundered
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