General Service Technician

Team Car Care • Van Nuys, CA

1d • Onsite

About The Position

As a General Service Technician (GST), you will start in an entry-level position, primarily responsible for professionally servicing guest vehicles to ensure high-quality work and an exceptional guest experience. Through a training program, you will receive certification and expertise in all services offered. This role is an opportunity to kickstart a career with Team Car Care.

Requirements

• Must have at least 3 months of customer facing experience (i.e. retail, food service, hospitality, etc.)
• Must be at least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
• Effective communication skills to interact with guests and teammates
• Strong work ethic with a positive attitude; independently motivated, dependable, and a team player
• Demonstrates responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisions
• Physically able to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes
• Availability to work a flexible schedule, including weekends and some holidays

Nice To Haves

• Previous experience is preferred but not required

Responsibilities

• Promote teamwork to deliver on time and accurate guest care during all operating hours
• Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles
• Ensure that the service center is clean and presentable
• Provide guidance and mentoring to junior and mid-level automotive technicians
• Checking and communicating oil level to other teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspection
• Install a new oil drain plug and a new oil filter
• Clean and lubricate fittings as needed
• Document all work performed on the repair order
• Report any safety issues immediately to management
• Maintain strict adherence to company policy on vehicle care and operation
• Perform various manual tasks for extended periods, including light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting
• Commitment to adhering to all safety protocols and company policies
• Perform other duties as assigned

Benefits

• 401K plan w/ company match
• Biweekly Bonus Incentives (upon certification)
• Career advancement opportunities
• DailyPay
• Do not need to pay for tools
• Employee Discount
• Employee Referral Bonuses
• Fleet Referral Bonuses
• Medical/dental/vision insurance benefits
• PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
• PTO after 180 days
• Spot bonuses through our internal rewards program
• Uniforms paid for and laundered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees