About the position
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro - Your Career is Here!
Responsibilities
- Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
- Perform tire services including wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
- Perform vehicle services such as lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements), battery testing and installations.
- Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
- Assist in inventory management including pulling tires and parts, unloading and stocking inventory.
- Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness.
- Perform services in accordance with Monro’s safety standards including Wheel Torque, Oil safety and compliance procedures.
- Test drive vehicles in accordance with Monro’s Road Test policy, observing local traffic and safety laws.
- Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
- Maintain technical knowledge and capabilities through timely completion of all required Monro University training courses and modules.
- Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines.
- Assist in various aspects of guest care, work order completion, register assistance, facility maintenance, and outside purchase ordering.
- Responsible for basic and detailed opening and closing responsibilities as a secondary key carrier.
- Effectively communicate all products and services Monro offers to guests.
- Perform other duties as assigned and required.
Requirements
- High School Diploma or equivalent is preferred.
- Automotive training including basic car maintenance and repair or equivalent combination of education and experience.
- Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
- Required to own a basic set of tools or participate in Monro’s tool purchase program.
Benefits
- Performance based incentives
- Paid vacation and holidays for Full-Time Teammates
- Reimbursement for ASE Certifications
- Reimbursement for State Inspection Licenses, where applicable
- 401k eligibility immediately upon hire
- Direct Deposit
- Employee Discounts
- Healthcare, Vision, and Dental for Full time teammates
- Employee Access Perks
- Career Advancement Opportunities
