General Service & Quality Control Technician

RPM Auto CenterIrwindale, CA
$22 - $27Onsite

About The Position

Job Responsibilities and Duties: PRIMARY: ● Ensure a great customer experience by performing the shops Quality Control Inspection process. ● Perform a wide range of automotive repairs and maintenance tasks, including suspension work, tire service, alignments, brake service, general fluid services and auto estimating. ●Provide exceptional customer service by addressing customer concerns and ensuring their satisfaction. ● Utilize mechanical knowledge and expertise to efficiently complete service requests. ●Collaborate with other technicians and team members to ensure timely completion of work. ●Adhere to dealership standards and guidelines for quality and safety. SECONDARY: ● Driving Company van to pick up parts and shuttle customers as needed. ● Completing Specific Services and Repairs on customer’s vehicles with excellence and precision as directed by Shop Foreman or Manager to assist with service levels. ● Basic knowledge of passenger automobiles in order to identify components in engine compartment and undercarriage for the purpose of checking repairs. ● Skilled in in basic automotive repair skills such as how to change a tire, or how to change oil. ● Ability to get into and out of a vehicle without assistance, including ability to operate/drive a vehicle. ● Must possess a valid US Driver's License and ability to drive with passengers. ● Ability to lift 50 lbs without assistance. ● Ability to perform physical maneuvers for various tasks in the shop, such as sweeping, pushing a floor cleaning machine, reaching high and low with hands/arms, and other full body movements as needed to complete job. ● Skilled and able to interact with customers in a professional manner for the purpose of answering general customer questions in person and completing shuttle rides. ● Skilled and able to read/write english on a computer and on paper. ● Skilled and able to perform basic counting and math. ● Ability to perform major and fine motor skill movements in the process of using various tools and techniques for the purpose of repairing and servicing vehicles

Requirements

  • Basic knowledge of passenger automobiles in order to identify components in engine compartment and undercarriage for the purpose of checking repairs.
  • Skilled in in basic automotive repair skills such as how to change a tire, or how to change oil.
  • Ability to get into and out of a vehicle without assistance, including ability to operate/drive a vehicle.
  • Must possess a valid US Driver's License and ability to drive with passengers.
  • Ability to lift 50 lbs without assistance.
  • Ability to perform physical maneuvers for various tasks in the shop, such as sweeping, pushing a floor cleaning machine, reaching high and low with hands/arms, and other full body movements as needed to complete job.
  • Skilled and able to read/write english on a computer and on paper.
  • Skilled and able to perform basic counting and math.
  • Ability to perform major and fine motor skill movements in the process of using various tools and techniques for the purpose of repairing and servicing vehicles
  • Mechanic experience
  • Basic computer and internet literacy
  • Operate a variety of hand, power, and shop tools
  • Drive manual transmission vehicles
  • Ability to Relocate: Irwindale, CA 91706: Relocate before starting work (Required)

Responsibilities

  • Ensure a great customer experience by performing the shops Quality Control Inspection process.
  • Perform a wide range of automotive repairs and maintenance tasks, including suspension work, tire service, alignments, brake service, general fluid services and auto estimating.
  • Provide exceptional customer service by addressing customer concerns and ensuring their satisfaction.
  • Utilize mechanical knowledge and expertise to efficiently complete service requests.
  • Collaborate with other technicians and team members to ensure timely completion of work.
  • Adhere to dealership standards and guidelines for quality and safety.
  • Driving Company van to pick up parts and shuttle customers as needed.
  • Completing Specific Services and Repairs on customer’s vehicles with excellence and precision as directed by Shop Foreman or Manager to assist with service levels.
  • Answering general customer questions in person and completing shuttle rides.
  • Read manufacturer's drawings and manuals
  • Keep shop equipment operating (maintain, troubleshoot, repair, etc.)

Benefits

  • Store Discounts
  • Scanner and updates provided by RPM
  • No Weekends
  • Vacation Pay
  • Holiday Pay
  • Health Benefits
  • 401(k)
  • Employee discount
  • Health insurance
  • Paid training
  • Tuition reimbursement
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