General Security Officer

Securitas•Worcester, MA

11d•$16 - $17

About The Position

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. Our Receptionist / Patrol Officer  positions helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers. Locations: Worcester area, Westborough, Dudley MA Security Officers $16.00 - $17.00/hr A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order.

Requirements

At least 18 years of age.
Reliable means of communication and transportation.
Legal right to work in the United States.
Ability to effectively speak, read and write English.
High school diploma, GED, or equivalent.

Nice To Haves

Excellent observational and de-escalation skills; able to remain calm under pressure
Strong communicator; capable of working closely with both global and local security teams
Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.

Responsibilities

Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed.
Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Benefits

Medical Insurance (Anthem)
Dental Insurance (Aetna) & Vision Insurance (VSP)
401k with Employer Matching
Paid Life Insurance
Paid Time Off
Paid Uniforms
Paid Training
Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
Employee Assistance Programs (EAP)
Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)