General Sales Manager

Sun Tan City – Teslow Group-posted about 1 year ago
$40,000 - $50,000/Yr
Full-time • Mid Level
Waterloo, IA
101-250 employees
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The Salon Director at Sun Tan City plays a crucial role in leading a team to deliver exceptional client experiences in one of the largest tanning salon chains in the country. This position involves overseeing salon operations, managing staff, ensuring client satisfaction, and maintaining the salon's cleanliness and safety. The Salon Director is expected to model the company's principles and drive performance through effective leadership and operational excellence.

  • Developing and coaching employees to provide amazing client experiences.
  • Following up swiftly on client concerns and issues.
  • Consistently setting a positive example and demonstrating a calm demeanor during high volume periods.
  • Displaying a client-first attitude by holding team members accountable for quality client service.
  • Driving company metrics by developing action plans.
  • Directly motivating and instructing the salon team by implementing company programs.
  • Managing with integrity and honesty and promoting the culture, values, and mission of Sun Tan City.
  • Planning, identifying, communicating, and delegating responsibilities to team members to ensure smooth operations.
  • Being directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
  • Managing salon staffing levels to ensure employee development and maintain operational requirements.
  • Adhering to applicable wage and hour laws for non-exempt team members and minors.
  • Using operational tools to plan for and achieve operational excellence in the salon.
  • Utilizing financial reports to identify and address trends and issues in salon performance.
  • Regularly conducting performance assessments, providing feedback, and setting challenging goals to improve sales performance.
  • Managing ongoing sales.
  • Management and/or Sales experience required.
  • Basic Computer skills (ability to use Word, Excel, and Outlook).
  • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
  • Strong knowledge of client service techniques and operational practices.
  • Strong problem-solving and organizational/planning skills.
  • Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
  • Team building skills.
  • Ability to prioritize and delegate.
  • College education preferred, but not required.
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Flexible scheduling
  • Frequent pay increases based on performance
  • Competitive bonus plan
  • Cell phone allowance
  • Seven paid holidays including your birthday
  • Mega discounts on products
  • Exclusive access to sample new products
  • Monthly prize incentive opportunities
  • FREE UV tanning and Spray tanning in all levels
  • FREE lotion bottle of your choice on Christmas
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