General Merchandise Team Leader

Target-posted 3 days ago
$22 - $37/Yr
Full-time • Entry Level
Onsite • Cincinnati, OH
5,001-10,000 employees
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ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised and available , accurately priced and signed on the sales floor. T he General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team also leads inventory accuracy, merchandise set-up and pricing processes for all areas of the store. This team may also lead Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack and ship fulfillment work . At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of : G uest service fundamentals and experience building a guest first culture on your team R etail business fundamentals including : department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency. Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent. Coach ing and train ing hourly team members to build a team of hourly team members with direction from your direct leader As a General Merchandise Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:

  • Execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, setting and updating merchandise salesfl oor displays , sampling, promotions and price change .
  • With guidance from your leader, educate your team on how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and m aintaining sales floor areas, affect inventory management, store profitability, and product availability.
  • Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve.
  • Be an expert of operations, accuracy, process and efficiency .
  • With your direct leader's guidance, assist with and lead the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas .
  • With your direct leader ’ s guidance, a ssist and lead with the processes in inventory accuracy , merchandise set-up and maintenance , and pricing for all areas of the store.
  • Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader .
  • With your direct leader ’ s guidance, help establish clear goals and expectations and hold team members accountable to expectations .
  • With your direct leader ’ s guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately ( if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan .
  • Responsible for collaborating with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leade r ’ s directio n .
  • Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments.
  • Evaluate candidates for open positions and develop a guest-centric team, as directed by your immediate leader.
  • Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions .
  • Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends) .
  • Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws .
  • Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences .
  • Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way .
  • Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
  • Model the execution of physical security processes in order to enhance the instore security culture.
  • Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices .
  • Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks .
  • Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs .
  • Lead by thanking guests and let them know we’re happy they chose to shop at Target .
  • If applicable, as a key carrier, follow all safe and secure training and processes .
  • Address all store emergency and compliance needs .
  • All other duties based on business needs
  • High school diploma or equivalent
  • Age 18 or older
  • Previous retail experience preferred, but not
  • Ability to: Lead and hold others accountable
  • Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Work independently and as part of a team
  • Manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
  • Welcoming and helpful attitude toward all guests and other team members
  • Effective communication skills
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information
  • Accurately handle cash register operations as needed
  • Climb up and down ladders as needed
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 4 4 pounds
  • Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
  • comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
  • 401(k)
  • employee discount
  • short term disability
  • long term disability
  • paid sick leave
  • paid national holidays
  • paid vacation
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