About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The role of a General Merchandise Team Leader can provide you with the skills and experience of guest service fundamentals and experience building a guest first culture on your team. This position involves leading a team of hourly team members, planning daily/weekly workloads, and driving process improvements to enhance workload efficiency. A typical day includes executing daily/weekly workload to deliver on department and store sales goals, educating team members on operational procedures, and collaborating with all teams to ensure the store is guest ready.

Requirements

  • High school diploma or equivalent.
  • Age 18 or older.
  • Previous retail experience preferred, but not required.
  • Ability to lead and hold others accountable.
  • Effective communication skills.
  • Capability to remain focused and composed in a fast-paced environment.
  • Welcoming and helpful attitude toward all guests and team members.

Responsibilities

  • Execute daily/weekly workload to deliver on department and store sales goals and guest engagement.
  • Educate team on operational procedures affecting inventory management and store profitability.
  • Assess reporting to identify gaps in GM processes and develop a plan to resolve.
  • Lead daily execution of tasks such as receiving products, restocking shelves, and organizing the backroom.
  • Assign daily tasks to team members based on planned workload and guest traffic patterns.
  • Establish clear goals and expectations and hold team members accountable.
  • Support guest services such as back-up cashier and digital fulfillment processes.
  • Model a culture of ethical conduct, safety, and compliance.
  • Lead and demonstrate a safety culture through modeling and recognizing safe behaviors.
  • Create a welcoming experience by greeting guests and engaging with them.

Benefits

  • Comprehensive health benefits including medical, vision, dental, and life insurance.
  • 401(k) plan.
  • Employee discount.
  • Short term and long term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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