General Merchandise Clerk

Hy-Vee, Inc. • Lincoln, NE

90d

About The Position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The General Merchandise Clerk provides prompt, efficient, and friendly customer service, rotates, faces, and replenishes merchandise, and reviews department status and store displays for cleanliness, product quality, and quantity.

Requirements

• No education requirement.
• Over six months to a year of related work experience preferred.
• Possess excellent customer service skills.
• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data from one record to another.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers’ names and address them by name whenever possible.
• Assists customers by escorting them to products, securing out-of-reach items, and enhancing the shopping experience.
• Answers the telephone promptly and provides friendly service.
• Works with co-workers as a team to ensure customer satisfaction.
• Understands and practices proper sanitation procedures.
• Rotates, faces, and replenishes merchandise to meet quality standards.
• Anticipates product needs for the department daily.
• Reviews department status for cleanliness, product quality, and quantity.
• Checks in product, puts product away, and may review invoices.
• Runs department registers and processes payments.
• Assists with inventory as requested.
• Maintains displays in the department and throughout the store.
• Removes trash in a timely manner.
• Maintains adherence to personal hygiene and dress guidelines.
• Reports to work when scheduled and on time.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees