General Manager

MV Transportation • Atlanta, GA

80d

About The Position

MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Requirements

• College degree or equivalent business management experience.
• Management experience required.
• At least ten (10) years of experience in transit operations, including fixed route, on-demand, and ADA service operations.
• Minimum of seven (7) years of experience in senior management for a transit agency.
• Labor/union(s) negotiations/expenses expertise.
• Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office proficiency, strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking skills.

Nice To Haves

• Additional duties/responsibilities based upon individual contract requirements.

Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Adopt a proactive management style, collaborate closely on service quality, operational data, and passenger feedback, and assist as needed.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets its financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees