General Manager

The Standard Spa, Miami Beach • Miami Beach, FL

108d

About The Position

As the General Manager at The Standard, Miami Beach, you will be the heartbeat of our location, driving culture, strategy, and results. This role is about more than just running a property; it's about leading a movement, building a team, and creating a memorable destination for guests. You will own the full operation of the hotel, including rooms, food and beverage, spa, and events, while ensuring that every guest experience reflects our quirky, creative, and inclusive identity.

Requirements

• 5+ years of progressive hotel leadership experience, ideally in lifestyle, boutique, or high-touch hospitality.
• Deep knowledge of hotel operations, revenue management, and guest experience strategy.
• Strong financial acumen—ability to read a P&L and influence outcomes.
• Exceptional leadership and interpersonal skills.
• A calm, decisive presence in fast-paced, high-stakes situations.
• Passion for hospitality, design, culture, and community.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.

Responsibilities

• Own the full operation of the hotel—rooms, F&B, spa, events, and everything in between.
• Set and execute clear, bold strategies that align with brand vision and ownership goals.
• Lead a high-performing team with a hands-on, present, and people-first management style.
• Champion The Standard's identity and ensure every guest experience reflects it.
• Meet and exceed revenue, profitability, and performance targets across departments.
• Oversee budgeting, forecasting, labor planning, and cost control.
• Maintain rigorous standards in safety, cleanliness, and compliance.
• Implement systems that drive efficiency without sacrificing the guest or employee experience.
• Build a strong bench of leaders through coaching, mentorship, and training.
• Foster a positive, respectful culture where people thrive, feel heard, and grow.
• Lead from the floor—stay visible, accessible, and deeply involved in daily operations.
• Drive morale and retention through consistent engagement.
• Be the face of the hotel—connecting authentically with guests, clients, and the community.
• Own the guest journey from arrival to departure, ensuring consistency and excellence.
• Respond to feedback and trends, pivoting operations as needed to elevate the experience.
• Create and support brand-aligned activations, events, and partnerships.
• Work closely with Sales, Marketing, F&B, Spa, and Programming to create a cohesive guest experience.
• Act as a liaison between ownership, corporate leadership, and on-site teams.
• Ensure alignment between front-of-house and back-of-house in daily operations and long-term goals.

Benefits

• Opportunity to lead with heart and think creatively.
• Celebration of individuality and reward for innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees