General Manager

Sonic Drive-In-posted 4 months ago
Full-time • Manager
Fort Morgan, CO
5,001-10,000 employees
Food Services and Drinking Places
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Manages and is responsible for operations, training and development of all employees within a Sonic Drive-In. Leads the drive-in employees in order to provide quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.

  • Manages, trains and coaches drive-in employees, management and conducts orientation.
  • Directs and assigns drive-in employees and management to perform all duties in the Basic Stations as needed and depending on store volume.
  • Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices.
  • Performs opening and/or closing duties to standard.
  • Monitors and makes appropriate adjustments to staffing levels during assigned shift.
  • Prepares employee work schedules in a timely manner.
  • Monitors and maintains inventory levels to ensure product availability and portion control.
  • Monitors performance of vendors.
  • Completes and maintains all drive-in employment-related records and payroll records.
  • Reinforces the importance of placing guests' needs first to drive-in employees.
  • Immediately resolves guest requests and complaints in a respectful manner.
  • Recruits, interviews and hires crew and management team members.
  • Determines compensation levels of drive-in employees within company guidelines.
  • Prepares all necessary operational reports.
  • Develops and implements a marketing plan.
  • High school diploma or equivalent required.
  • Minimum of three (3) years of restaurant management experience (QSR preferred).
  • Knowledge of federal, state and local regulations and laws relating to employment and labor practices.
  • Knowledge of recruiting, interviewing and selection practices.
  • Knowledge of federal, state and local health and sanitation laws and regulations.
  • Leadership and supervisory practices and skills.
  • Effective verbal and written communication skills.
  • Basic accounting skills.
  • Time management skills.
  • Organizational skills.
  • Problem solving, decision-making and conflict-resolution skills.
  • Basic computer skills.
  • Ability to work at least 50 hours per workweek.
  • Ability to follow directions.
  • Ability to work irregular hours, nights, weekends and holidays.
  • Ability to multi-task and prioritize.
  • Ability to use restaurant planning tools.
  • Advanced studies in business, restaurant management, or related fields are preferred.
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