General Manager

Jimmy John's Gourmet Sandwiches • Newark, OH

174d

About The Position

The position involves managing all functions of the restaurant to ensure high-quality customer service and product delivery while maintaining profitability. The manager is responsible for executing fast and accurate sandwich preparation, providing world-class customer service, and ensuring a clean and organized work environment during shifts.

Requirements

• Must be able to speak, read, and write the English language fluently and clearly.
• Strong math abilities in addition, subtraction, fractions, and percentages.
• Understanding of personal computer use and various software such as Excel and Word.
• Ability to stand, walk, sit, use hands, reach with hands and arms, talk, hear, and have close vision, distance vision, peripheral vision, and depth perception.
• Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.

Responsibilities

• Manages a staff of 3 Assistant Managers and approximately 25-30 employees, assigning, overseeing, and evaluating work for compliance.
• Manages hiring, training, evaluating, discipline, and termination of employees.
• Provides on-the-job training for new employees.
• Delegates and is responsible for the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies to minimize loss from waste or theft.
• Assists in the supervision, preparation, sales, and service of food.
• Forecasts food items by estimating the amount of each food item that will be consumed per shift.
• Supervises food preparation and service operations while on duty, assisting during rush periods to maintain restaurant efficiency.
• Assists customers with greeting, taking orders, using the cash register, assembling orders, and checking for completeness and correctness.
• Ensures that every customer receives world-class customer service.
• Routes deliveries and supervises drivers to maximize delivery business and speed.
• Completes daily food preparations including opening procedures, meat and vegetable slicing, and bread production.
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily, weekly, and periodic paperwork with accuracy.
• Controls inventory using a weekly inventory system and maintains regular inventory ordering schedules.
• Conducts weekly manager meetings.
• Audits systems and procedures as well as shift-ending paperwork.
• Completes preventative maintenance and upkeep on store equipment and supplies.
• Performs other related duties as required.
• Responsible for 100% of the cash drawers during the shift.
• Manages deposits and change orders per Deposit Operating Procedure.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees