General Manager

Ulta Beauty • Old Saybrook, CT

280d • $83,200 - $104,000

About The Position

The General Manager (GM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team.

Requirements

• Bachelor's degree is preferred.
• 3-5+ years of fast-paced, retail management or other relevant work experience.
• Success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
• Proven ability with monitoring inventory levels and achieving operational excellence.
• Experience with attracting, developing, and motivating top talent.
• Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs).
• Excellent written and verbal communication skills.
• Strong organizational skills to manage multiple tasks.

Nice To Haves

• Experience in a beauty retail environment.
• Knowledge of beauty products and trends.

Responsibilities

• Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty, payroll, omni-channel, and retail shrink.
• Drive company profitability through operational excellence, top-line sales growth, and expense control.
• Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity.
• Address any issues identified by Ulta Beauty's financial and operational reporting.
• Perform makeup applications, skincare analysis, and product demonstrations with guests.
• Maintain prompt, regular attendance and hold all store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team of top talent.
• Build a highly engaged team that embodies the Ulta Beauty brand.
• Lead all aspects of manager and associate development including training and performance reviews.
• Model a culture of open communication by sharing enterprise strategy with direct reports.
• Execute the Guest Engagement Leader program to drive business results.
• Ensure compliance with Ulta Beauty's policies, procedures, and standards.
• Protect company assets and minimize loss by ensuring all store standards are met.
• Support continuous improvement by influencing the adoption of company initiatives.

Benefits

• Paid time off.
• Health, dental, vision, life, and disability benefits.
• Opportunity for eligible associates to earn additional compensation through the Company's bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Health and Personal Care Retailers
• Education Level: Bachelor's degree