General Manager

K1 Speed • Bend, OR

150d

About The Position

The General Manager (GM) is responsible for ensuring that the entire staff provides a fun, safe, and efficient racing environment for customers. This role includes performing staff management duties and providing the means and supplies necessary to operate the facility effectively. The GM will oversee various operational aspects, including staffing, payroll, cash handling, customer interaction, and facility maintenance.

Requirements

• High school diploma or general education degree (GED)
• One to three months related experience and/or training
• Ability to solve practical problems and deal with a variety of concrete variables
• Ability to read and interpret documents such as safety rules and procedure manuals
• Ability to speak effectively before groups of customers and respond to questions
• Ability to write routine reports, schedules and correspondence
• Ability to add, subtract, multiply, and divide in all units of measure
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

Responsibilities

• Staffing duties including recruiting, interviewing, hiring, training, disciplining, and firing
• Payroll duties including confirming written records, correcting punch errors, submitting final timecards
• Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits
• Customer interaction and auditing of customer experience
• Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively
• Ensuring that track personnel run races safely, efficiently and professionally
• Ensuring that mechanic personnel maintain our karts in peak working condition
• Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service
• Ordering and purchasing operational supplies, concessions, and retail merchandise
• Performing operational paperwork duties including safety, accounting and inventory
• Writing schedules and employee communications
• Corresponding with and providing regular reports to corporate office personnel
• Expanding the marketing and promotional presence of K1
• Maintaining the effective operational feasibility of the center
• Maintaining the highest standard of facility appearance including storage areas and the parking lot
• Coordinate with your regional manager to ensure that all facility maintenance is performed quickly

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED
• Number of Employees: 251-500 employees