General Manager

Rooted Hospitality Group•Village of Westhampton Beach, NY

10d

About The Position

Rooted Hospitality Group (RHG) is dedicated to creating a brighter world by enriching people’s lives through genuine hospitality, exceptional products and servant leadership. We are looking for like-minded, talented, integrity-driven individuals to join our journey and grow with us. As a Restaurant General Manager, you will lead all aspects of restaurant operations, inspiring your team to deliver exceptional guest experiences while ensuring the highest standards of operational excellence and financial performance.

Requirements

3+ years of experience in a high-volume restaurant General Manager role or 5+ years in a senior management position.
Proven ability to lead and develop teams in a fast-paced, dynamic environment.
Strong understanding of P&L management, budgeting, and financial analysis.
Exceptional communication, problem-solving, and organizational skills.
Passion for hospitality and a commitment to excellence in guest service.
Ability to lift 25 pounds.
Capable of bending, stooping, standing, walking, and lifting for extended periods.

Responsibilities

Lead all aspects of restaurant operations
Inspire team to deliver exceptional guest experiences
Ensure the highest standards of operational excellence and financial performance
Build, develop, and lead a high-performing team that aligns with RHG’s culture and values.
Recruit, onboard, and mentor talent, ensuring the team is equipped to deliver exceptional service.
Conduct performance evaluations, set measurable goals, and create opportunities for career growth.
Foster a culture of open communication, feedback, and collaboration among team members.
Lead by example, demonstrating humility, passion, and a commitment to servant leadership.
Create a warm, welcoming environment where every guest feels valued and appreciated.
Actively engage with guests, resolve issues with professionalism, and ensure consistent delivery of RHG’s hospitality standards.
Champion RHG’s brand by maintaining the highest standards in service, ambiance, and product quality.
Oversee day-to-day operations, ensuring seamless execution of all aspects of the guest experience.
Collaborate with the management team to optimize scheduling, inventory, and cost controls.
Drive innovation and continuous improvement in restaurant processes and systems.
Ensure compliance with health and safety regulations, maintaining a safe environment for guests and staff.
Take ownership of the restaurant’s financial success by managing labor, food costs, and other operating expenses.
Review and analyze financial reports to identify areas for improvement and implement solutions.
Work with the corporate team to set and achieve budgetary goals, aligning with RHG’s overall objectives.
Build strong relationships within the local community to increase brand visibility and drive guest traffic.
Proactively seek opportunities for outreach, events, and partnerships to enhance the restaurant’s presence.