General Manager

PremiStar•Riviera Beach, FL

50d•Onsite

About The Position

The General Manager leads the day-to-day operations of the operating unit to generate sales and profitable execution through new and established customers, provides great customer service, and strong financial performance. Duties and responsibilities include managing all daily operations to drive the engagement of the team, achieving customer satisfaction and desired business results. The General Manager will have a team that includes project management & execution, service, sales, and other support functions required to manage the business. The General Manager will deploy his/her leadership skills to foster a culture of accountability with the team to put safety first, drive efficiencies with all roles and ultimately help to connect actions to results. This role will work with executive leadership across the platform to identify and implement opportunities for best practices, standards and value-creation.

Requirements

Bachelor's degree in engineering, business or related field, or Post-Secondary Certificate awarded for training completed after high school (for example, Trades, Engineering, Pipefitting, etc.) or equivalent.
10+ years of progressive P/L management experience in the HVAC/Mechanical service industry with revenue more than $30M.
Outstanding problem-solving skills - ability to define and structure problems, collect and analyze data, understand financial impact, and turn recommendations into execution.
Ability to understand financial statements and reporting including P&L, POC, and key metrics.
Experience in creating Power Point presentations, and proficiency in Excel.
Comprehensive understanding of how an HVAC service department functions along with complete understanding of all roles and responsibilities.
Strong leadership skills to support a collaborative, team-based environment.
Ability to work independently with little to no supervision.
Ability to travel to locations within regional operations and to enterprise meetings on a periodic basis.

Responsibilities

Overall, the single point of accountability for the performance of the operating unit, including culture, vision, and strategy for growth and financial results.
Responsible for financial performance of the operating unit including sales, revenue, operating income and cash flow. Review financial statements, sales and activity reports, and other data to measure service/sales levels and goal achievement and share with team for alignment.
Provide leadership to teams for all operating departments including HVAC Service, projects, and Controls.
Manage all sales for the company and support Sales Manager in setting and achieving not only their personal sales goals but the other sales team members as well.
Assist with the recruiting and onboarding of new team members.
Provide opportunities for all team members to develop skills and knowledge for future career growth.
Partner with leaders to recruit, hire, and retain the top technicians in your market.
Partner with Safety Manager to coordinate and conduct required safety requirements and ways to improve company best practices to ensure compliance and meet company safety goals. Assist local safety champion to lead and facilitate monthly safety meetings.
Collaborate with department managers on developing and delivering key metrics. Coordinate the activities between Operations and Sales to ensure maximum client satisfaction.
Assist in the development of annual operating budget and manage performance to budget.
Perform all necessary supervisory functions to effectively and efficiently manage all personnel assigned.
Provide daily leadership to your team. Ensure that goal setting, performance management, development and team development are accomplished.
Other tasks and duties as assigned.