General Manager - TikTok

Compass Group•San Jose, CA

1d•$130,000 - $140,000

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!Job SummaryWe are seeking an experienced General Manager to lead a premium, chef-driven food service program within a fast-growing, innovative tech company. This is a well-established Monday–Friday operation offering lunch and dinner service, focused on delivering high-quality meals that elevate the workplace dining experience. The General Manager is responsible for overall operational excellence, financial performance, team leadership, and client satisfaction while ensuring alignment with company standards and facility operations.

Requirements

8–10 years of upscale food service experience, including 6+ years in management
Proven leadership experience with strong organizational and decision-making skills
Demonstrated success managing financials, budgets, and operational targets
Experience with food purchasing, inventory control, and cost management
Strong problem-solving, conflict management, and multitasking abilities
Exceptional client service, business etiquette, and communication skills
Strong time management skills with the ability to prioritize and meet deadlines
High standards of integrity and ethical behavior
Proficiency in Microsoft Word, Excel, and PowerPoint

Nice To Haves

Bachelor’s degree preferred or equivalent professional experience
ServSafe or Department of Health certification preferred

Responsibilities

Oversee day-to-day operations while managing the account within the approved budget
Build and maintain strong relationships with clients, guests, employees, and internal partners
Lead, develop, and mentor the team through hiring, training, performance management, and succession planning
Ensure compliance with company policies and all local, state, and federal regulations
Manage financial performance, including P&L, budgeting, forecasting, sales reporting, and cash handling
Analyze financial data, identify trends, and drive continuous improvement
Oversee purchasing, inventory controls, and food cost management while maintaining quality standards
Partner with culinary leadership on menu planning and execution
Ensure compliance with HACCP standards, food safety, and proper food storage and handling
Monitor adherence to health, safety, and fire regulations
Manage catering operations and execution at a high level
Foster strong interdepartmental collaboration and align dining services with facility operations