General Manager - Club Elevate

Momentum Enterprises • Framingham, MA

2d

About The Position

We're hiring a high-energy, people-first General Manager to lead Club Elevate in Framingham. This is a hands-on leadership role for someone who brings strong presence, ambition, and a passion for delivering an exceptional member experience.
You'll take ownership of daily operations, build and develop a motivated team, and create a positive, performance-driven environment that members enjoy being part of. If you thrive in a fast-paced setting, lead from the front, and take pride in both team success and customer experience, this is an opportunity to make a real impact.

Requirements

• 2+ years of management experience.
• 3+ years in fitness, hospitality, or a high-volume service environment (or bachelor's degree).
• Strong leadership, communication, and organizational skills.
• A positive, high-energy approach with a focus on customer experience.
• Sales-driven mindset with comfort managing performance and results.
• Experience with POS systems and Google Workspace (preferred).
• CPR/First Aid certified (or willing to obtain).
• Flexible availability, including evenings and weekends.
• Ability to stand for extended periods and lift up to 50 lbs.

Nice To Haves

• Experience with POS systems and Google Workspace (preferred).

Responsibilities

• Lead day-to-day club operations and serve as Manager-on-Duty.
• Hire, train, and develop a strong, motivated team.
• Create a positive, accountable culture that drives performance.
• Deliver a high-quality member experience and resolve concerns quickly.
• Drive revenue across memberships, personal training, and retail.
• Manage scheduling, payroll, expenses, and inventory.
• Maintain high standards for cleanliness, safety, and facility upkeep.
• Monitor performance, track key metrics, and improve results.
• Ensure compliance with all health, labor, and safety regulations.
• Coach the team to meet and exceed sales and service goals.

Benefits

• Flexible scheduling
• Base salary with a structured performance-driven commission plan designed to reward growth and results.
• Medical and Dental
• Retirement savings options (including part-time employees)
• Employee discounts and access across Momentum brands
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager