General Manager, EH
About The Position
GENERAL MANAGER , Endicott House, to support the Endicott House, a multi‑million‑dollar residential conference and hospitality center with a dual mission: serve the MIT community as a premier venue for Institute programs, retreats, and educational gatherings, while also welcoming external clients seeking a unique and exceptional setting. Will ensure the highest standards of hospitality operations while developing a sustainable, self‑supporting long‑term business model that strengthens Endicott’s ability to serve MIT and thrive in the external market; have full accountability for staff culture and morale, strategic vision, revenue growth, and cost management for a ~$3.5M operation, as well as identifying facility modification or enhancement opportunities that advance the House’s mission.
Requirements
- Bachelor’s degree in hospitality, business, or a related field (or equivalent experience)
- A minimum of seven years of experience
- Demonstrated success leading a hospitality, conference center, hotel, or destination business with full P&L responsibility
- Strong entrepreneurial orientation and experience launching, growing, or transforming a business or revenue center
- Deep understanding of hospitality operations, including food & beverage, events, facilities, and guest services
- Proven ability to drive revenue growth while managing costs in a complex operating environment
- Exceptional leadership, communication, and stakeholder‑management skills
- Financial sophistication, including budgeting, forecasting, and performance measurement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
