General Manager - Fenway Park, Home of the Boston Red Sox

AramarkBoston, MA
22h$160,000 - $190,000Onsite

About The Position

Aramark Sports & Entertainment is looking to hire a new General Manager to support our food and beverage operations at Fenway Park in Boston, MA. THE OPPORTUNITY: As a General Manager, you will plan, manage, and lead contracted food service operations with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. The General Manager will report to Senior Leadership with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals. WHO YOU ARE: Our General Managers are best-in-class operation managers who lead a team to provide excellent service to our clients and guests. Being in sync with our clients vision, strong relationship-building skills, financial acumen, and a commitment to safety, our leaders make a difference every day. Ideal candidates have managed large revenue accounts, make data based decisions, and have extensive experience with financial analytics and forecasting.

Requirements

  • Minimum of 10 years food service management experience of large venue or multi-unit management experience is required.
  • Direct P&L responsibility within a comparably scoped environment
  • Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment.
  • The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role
  • A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management.
  • Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable.
  • Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays
  • Requires a bachelor’s degree or equivalent experience

Nice To Haves

  • Sports & Entertainment experience preferred.
  • Premium and Concessions Management experience preferred.
  • Union Experience Required.

Responsibilities

  • Full P&L responsibility in regard to food and beverage
  • Manage the client relationship at the location, while providing hands on execution and leadership of operations.
  • Leadership of a large team of managers and workforce throughout multiple units and concepts.
  • Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets.
  • Partner with the Senior General Manager and regions Vice President of Operations to plan and execute business development strategy for growth.
  • Recruitment and development of new and existing managers.
  • Interact successfully with the client, stadium guests and team members on a regular basis.

Benefits

  • Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
  • Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
  • Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
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