General Manager

Trademark Property Company • Fort Worth, TX

6d • Onsite

About The Position

About Trademark Property Company
Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties.

We aren’t just about square footage or leasing rates. We are in the business of placemaking and turning ordinary spaces into community hubs places where people want to be, connect, and experience something special.

Our business is focused on adding value to assets, but our passion is adding value to communities. We don’t just manage properties; we curate experiences. If you want a career that is as dynamic and vibrant as the places we create, you’re looking in the right place.

We aim for our culture to truly reflect our purpose and guiding principles. Our Purpose is to be extraordinary stewards, enhance communities and enrich lives. Our guiding principles:
Have Vision
Engage People
Make a Difference
Create Value
Build Partnerships
Do you like what you’re reading? Nice, but enough about us, let’s talk about you. Are You…
Passionate: You thrive on creating value for everyone involved, from the stakeholders to the Sunday afternoon shoppers.
A Partner: You cultivate relationships based on integrity and respect because you know we succeed together.
Growth-Minded: You see challenges as opportunities to evolve and failure as data for improvement.
The Opportunity:
The General Manager is challenged with protecting and enhancing the owner’s retail real estate asset(s) by identifying center objectives, managing expenses, and generating revenue. They will drive operational success, possess leadership qualities and be a key contributor to total asset value.

Candidate should be enthusiastic and have a high energy level. They should thrive in a dynamic work environment and be able to direct a broad group of direct reports in varying disciplines with varying degrees of experience.

Job Type: Regular, full-time, in-person role based in either Austin or Fort Worth, TX. The successful candidate will oversee a portfolio of properties in DFW and Austin MSAs.

Reports To: Senior Vice President, Property Management

Requirements

• Bachelor’s degree or equivalent.
• 5+ years of experience in retail real estate management/property management/hospitality/retail.
• Demonstrated knowledge of the shopping center industry.
• Strong oral and written communication skills and interpersonal skills.
• Ability to read and interpret complex documents.
• Proficiency in Microsoft Office Suite, with emphasis on Word and Excel.
• Ability to adapt to a changing work environment.
• Flexibility to work nights, weekends and holidays.
• Results-Driven Self-Starter
• Leadership/People management
• Tenant and Stakeholder Relations
• Business and Financial Acumen
• Strategic Thinking and Problem-Solving

Responsibilities

• Financial Performance & NOI Results – Drive Net Operating Income (NOI) through expense management, local leasing (short-term tenants, pop-ups, partnerships), alternative revenue (storage, media, etc.), and net profit programs (e.g., parking services, EV charging, etc…).
• Budgeting, Forecasting, and Management of Financials – Lead the development and execution of monthly financial reporting, annual property operating budgets, capital planning, and forecasting processes in coordination with corporate and client teams.
• Lease Compliance & Retailer Relations – Enforce lease provisions, ensure retailers comply with all lease terms, and proactively respond to tenant issues while building strong relationships within the tenant community.
• Strategic Planning – Develop and implement a Strategic Business Plan aligned with ownership’s goals, and oversee financial forecasting, tax obligations, and reporting.
• Leasing & Merchandising Strategy – Develop strong relationships with leasing teams, participate in property merchandising strategies, and review lease drafts for property implications. Retain occupancy.
• Capital Improvements & Maintenance Oversight – Collaborate with construction and design teams to identify capital improvement projects, manage the local capital budget, and implement maintenance programs to ensure a top-tier retail environment.
• Community & Stakeholder Engagement – Enhance each shopping center’s role as a community leader by building partnerships and engaging with local organizations to strengthen market presence. Represent Trademark as the face of the company for clients.
• Operations & Vendor Management – Maximize efficiency of contracted services, oversee bid processes, and maintain ethical, professional vendor relationships to ensure superior operational standards. Meets or exceeds all requirements under the Property Management Agreement.
• Security & Safety – Work with security service providers to implement a customized safety and security program, ensuring a safe and welcoming shopping environment.
• Marketing & Consumer Engagement – Support marketing initiatives that drive foot traffic, enhance retailer sales, and utilize technology, social media, and data analytics to optimize customer experience.
• Team Leadership & Development – Build and mentor a highly skilled onsite team, identify necessary training tools, and ensure optimal performance across all roles.
• Legal & Compliance Coordination – Liaise with legal teams on tenant disputes, lease conflicts, and local litigation while ensuring compliance with property management agreements, REAs, COREAs, and governing documents.
• Other duties/responsibilities as assigned.

Benefits

• Medical, Dental, & Vision: Coverage through United Healthcare
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• 401k: With a company match of 50% on the first 5% of your contributions.
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager