General Manager - The Henry Hotel, Dearborn, MI

Hotel Equities•Dearborn, MI

71d•$160,000 - $180,000

About The Position

The General Manager of The Henry Hotel plays a pivotal role in shaping the guest experience and driving the property’s overall success. As the face of the hotel, this leader ensures that every aspect of operations—from guest services and food & beverage to financial performance and team culture—meets the highest standards of excellence.This position is not only about managing a property; it’s about leading a team that delivers personalized, memorable experiences that reflect The Henry’s distinctive character. The General Manager is responsible for maximizing profitability, maintaining brand integrity, and fostering a culture of service, innovation, and accountability.

Requirements

Proven Leadership Experience: Minimum 5–7 years in senior hotel management, preferably as a General Manager or Executive-level leader in a lifestyle, luxury, or boutique environment.
Operational Expertise: Strong understanding of all hotel disciplines, including rooms, F&B, finance, sales, and human resources.
Guest-Centric Mindset: A relentless focus on quality, service excellence, and creating memorable guest experiences.
Financial Acumen: Demonstrated ability to manage budgets, drive revenue, and optimize profitability while maintaining operational standards.
People & Culture Focus: Inspires teams, builds trust, and fosters a positive work environment that encourages growth and collaboration.
Strategic Vision: Ability to balance day-to-day operations with long-term planning, community engagement, and brand positioning.
Professional Presence: Charismatic communicator and brand ambassador who represents The Henry’s vision and values in every interaction.

Nice To Haves

Familiarity with Marriott systems is a PLUS!

Responsibilities

Lead with Purpose: Inspire, mentor, and develop department heads and team members to achieve operational excellence and deliver exceptional service.
Drive Financial Success: Oversee budgets, forecasts, and business plans to achieve revenue goals, profitability, and cost efficiency.
Deliver Outstanding Guest Experiences: Maintain the highest standards of hospitality and service, ensuring every guest feels valued and inspired to return.
Champion Brand Culture: Uphold The Henry’s identity as a modern, art-inspired, and service-driven destination that reflects creativity and community.
Operational Oversight: Ensure smooth day-to-day operations across Rooms, F&B, Engineering, Sales & Marketing, and HR functions.
Collaborate Strategically: Partner with ownership and corporate leadership on short- and long-term strategies, capital projects, and business development opportunities.
Community Engagement: Serve as a brand ambassador, building strong local partnerships and enhancing The Henry’s reputation within the community.
Ensure Compliance & Safety: Maintain high standards of regulatory, safety, and brand compliance throughout the property.