Walser Mitsubishi Burnsville General Manager

Walser Automotive Group•Burnsville, MN

3h•$145,000 - $300,000

About The Position

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation, technology, and a promise to deliver an exceptional experience every time. And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Requirements

At least 2 years of experience in a dealership sales capacity and at least 2 years’ experience in a supervisory sales position at an automotive dealership
Excellent, proven interpersonal, verbal, and written communications skills
Demonstrated ability to manage and supervise a team
Effective problem-solving and mediation skills
Demonstrated ability to multitask and work in a fast-paced environment
Excellent managerial skills including the ability to lead and motivate
Proven ability to cope with conflict, stress, and crisis situations
Must be available to work weekends, evenings, and holidays
Must have a valid driver’s license with an acceptable driving record

Responsibilities

Hold regular scheduled managers’ meetings to ensure that every department is operating efficiently and profitably
Plan dealership operations for the coming year and submit to the dealer for approval
Meet with the Channel Controller monthly to review departmental forecasts for consistency with the annual performance
Provide dealer with accurate weekly reports on the financial condition of the dealership
Ensure that the monthly financial statement is complete, accurate and submitted on time to the factory
Develop merchandising strategies and assists in creating effective, cost-efficient advertising program
Develop and maintain a good working relationship with leading institutions and manufacturing personnel
Resolve any customer complaints that department managers are unable to rectify
Assist with administrative duties involving sedentary desk work, as well as being available throughout the dealership to assist each department if necessary
Some outdoor and indoor work consulting with an assisting both employees and customers
Monitor and manage results daily, monthly, and annual surrounding all sales and financial goals
Provide an environment which is customer centric
Manage sales volume in Sales, Parts, and Service to market conditions
Manage product merchandising and display of all products
Manage all phases of dealership operations to maximize profit, CSI, market share, and ESI
Manage sales and expense budgets
Monitor and offer feedback about marketing ideas
Manage cash draining assets and sales contract
Maintain manufacture relationships
Must Partner with HR
Provide an atmosphere of growth and training
Understand and monitor competitions and market conditions
Train and manage staff in company policies and ensure adherence to all company policies
Motivate, counsel and monitor the performance of all department staff conducting disciplinary action or PIP’s as needed and administer annual performance evaluations for staff with thoughtful feedback
Appraise staff productivity and efficiency for the purpose of recommending promotions or other changes in status
Ensure staff completes all required job duties in an accurate and timely manner
Complete employee terminations based on policy violations with HR approval
Manage all staff pay rates and hours worked, schedules, time off, and other administrative duties
Coordinate with the Recruiting Department to interview and hire department staff
Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
Ensure Walser service processes and scripts are followed by employees
Support the career and professional development of staff
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

Benefits

Comprehensive family-focused benefits
Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.
Employee Discounts: Enjoy exclusive employee discounts across products and services.
Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
Employee Assistance Program (EAP) – Support for personal and professional challenges
Referral Program – Earn referral bonuses for referring talented candidates