General Manager

Fleet Farm Careers•Eau Claire, WI

12h

About The Position

Now Hiring: General Manager – Store Operations Location: May be based in any of our 50 retail locations Reports To: District Manager Department: Store Operations Status: Exempt Be the Leader Behind Our Stores’ Success. At Fleet Farm, we’re more than a store, we’re a way of life for the communities we serve. We’re seeking a high-energy, results-driven General Manager to lead and inspire our store teams, drive operational excellence, and champion an exceptional customer experience across multiple locations. If you’re a strategic thinker with a passion for people, retail operations, and building strong teams, we want you on our team. Are you an experienced big-box Retail Manager who can lead, execute, and drive profitability and excellence? Are you looking for a challenging career with a growing Midwest retailer? Do you have an interest in leading current and future store development projects? At Fleet Farm, you’ll find all of that and more! We are looking for an experienced General Manager who can use their creative and entrepreneurial drive to manage all aspects of a retail store operation. Our General Managers recruit and develop staff, manage in-store product assortment and inventory, analyze margin and profit levels, drive store top-line sales and comp sales increases, advocate superior customer service, and develop strategies to address opportunities.

Requirements

A seasoned retail leader with at least 5+ years of Big Box management experience
A proven people developer, coach, and motivator
A strong communicator with executive presence and the ability to present to all levels
A data-driven decision-maker with strong business acumen and strategic insight
Adaptable, organized, and capable of managing multiple priorities in a fast-paced environment
A team player who thrives on collaboration and cross-functional partnerships
Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
Excellent knowledge of MS Office (Excel, Word, PowerPoint)
Strong understanding of retail operations, logistics, compliance, and merchandising
Ability to travel frequently (up to 75%, including some nights/weekends)
Ability to pass State and Federal background checks (Federal Firearm Licensing)
Must be willing and able to relocate as needed to support business needs and career growth opportunities.

Responsibilities

The General Manager will focus on the 5 Key Areas of Store Operations: Team Members, Customers, Store Readiness, Execution, and Profitability.
Train, coach, and mentor the leadership team to develop consistent and Best in Class execution.
Oversee the development and execution of individual development plans for each of their direct and indirect reports.
Ensure that all store areas are staffed according to budget and maximized for customer needs.
In conjunction with the leadership team, hire, train, develop, and manage the performance of all Team Members.
Continually monitor store wage and expense control programs, identify wage and expense budget variances, and take corrective action where necessary.
Responsible for ensuring that all policies, procedures, and guidelines are understood and followed regarding customer service standards, backroom and sales floor standards, safety, loss prevention, inventory management, etc.
Responsible for all activities associated with Federal Firearm disposition, acquisition, sales, inventory, and recordkeeping.
Drive sales by using superior merchandising skills to ensure the best visual placement of product.
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.