General Manager for Pilates Studio

VFit GroupCerritos, CA
4d

About The Position

The General Manager is responsible for driving growth and revenue at the studio, including memberships, sales packages, and retail. In this fast-paced and fun role, you will drive all parts of the sales funnel, beginning with leads through closing sales, be given daily, monthly and quarterly goals, supervision of instructors and lead a sales team and coordinate grassroots events. There will also be customer service and operational aspects to the role to create an incredible Club Pilates experience each time a member or lead comes into the studio. Strong customer service skills, effective communication, team orientation, and a passion for sales and service are a must! Bonus points if you love fitness and Pilates as much as we do! POSITION: The General Manager will oversee all studio functionality from sales to studio operations.

Requirements

  • 2+ years of fitness sales or relevant sales experience preferred
  • Confident in generating personal sales and supervising Sales Reps
  • Ability to manage and drive multiple revenue streams including memberships and retail
  • Previous management or supervisory experience preferred
  • Must have excellent communication and strong interpersonal skills in person and over the phone
  • Must be solution-based and results oriented, competitive spirit
  • Ability to recognize areas of improvement and make changes using good judgement
  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable and neat and organized
  • Strong attention to detail and accuracy
  • Trustworthy and ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients and the general public
  • Proficiency with computers and Studio software
  • Candidates must be able to work a flexible schedule with nights and weekend availability.

Nice To Haves

  • College Degree Preferred

Responsibilities

  • Lead generation including Grass Roots Marketing and networking
  • Implement sales process to schedule prospects into introductory classes
  • Membership and retail sales
  • Manage staff schedule
  • Supervise Sales Representatives
  • Hire/Manage all instructors at the studio
  • Independently make decisions related to high level customer service
  • Maintain cleanliness and organization of the studio
  • Enforce studio policies and procedures
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio
  • Any other duties as assigned

Benefits

  • This position offers a very competitive base rate plus commissions and bonus if all goals are met
  • Complimentary Fitness Membership while employed
  • Employee Retail Discounts
  • Comprehensive Benefit Package
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