Le-Supreme General Manager

Method Co.•Detroit, MI

28d

About The Position

The General Manager is responsible for the overall leadership and operational excellence of Le Supreme. This role oversees all front-of-house operations while working in close partnership with the Executive Chef to ensure a seamless guest experience, strong financial performance, and a positive, accountable team culture. The General Manager serves as the face of the restaurant, setting the tone for hospitality, professionalism, and service standards.

Requirements

Minimum 5–7 years of progressive restaurant management experience, preferably in an upscale or fine-dining environment
Proven experience leading large teams and managing multiple managers
Strong financial acumen with experience managing labor, costs, and budgets
Exceptional communication, leadership, and problem-solving skills
Passion for hospitality, food, and beverage with a guest-first mindset
Ability to work nights, weekends, and holidays as required

Responsibilities

Lead, mentor, and develop the management and front-of-house teams to foster a high-performance, hospitality-driven culture.
Establish clear expectations, provide consistent coaching, and create growth pathways for team members.
Act as a cultural ambassador for the restaurant, modeling professionalism, warmth, and accountability at all times.
Own the guest journey from arrival to departure, ensuring consistent, memorable experiences that align with Le Supreme’s brand and service standards.
Resolve guest concerns with urgency and grace, turning challenges into opportunities for loyalty and return visits.
Build relationships with regular guests and the local community.
Oversee daily restaurant operations, including service execution, reservations, floor management, and adherence to policies and procedures.
Maintain high standards of cleanliness, safety, and compliance with all local and state regulations.
Ensure smooth coordination between front-of-house and back-of-house teams.
Manage the restaurant’s P&L with accountability for revenue growth, cost control, and profitability.
Monitor labor, payroll, and scheduling to meet budgeted targets while maintaining service excellence.
Partner with leadership on forecasting, budgeting, and performance reporting.
Oversee beverage program execution in collaboration with beverage leadership, ensuring quality, consistency, and profitability.
Maintain training standards for service steps, wine knowledge, and menu education to elevate the guest experience.
Lead hiring efforts for front-of-house positions, ensuring the recruitment of talent aligned with Le Supreme’s values and service expectations.
Oversee onboarding, training programs, and ongoing performance evaluations.