FOURJAY/SLIMS-posted about 8 hours ago
Full-time • Entry Level
Onsite • Little Rock, AR

No single person has a greater impact on the overall performance of a restaurant than the General Manager. A general manager leads the operation of the restaurant and ensures the restaurant is run at a high level by meeting company goals and standards for food quality and safety, staffing, restaurant cleanliness, customer service, cost controls, facilities maintenance, etc. Working through the restaurant team (assistant managers, shift managers, crew) and under the direction of the district manager and other supervisors, the general manager accomplishes these objectives and sets the overall tone for a restaurant’s culture and attitude. As such we strive to maintain exceptionally high standards among this group of leaders in our organization.

  • Manage the activities and employees of a specific restaurant.
  • Direct all the members of subordinate staff and hold them accountable.
  • Recruit, interview, hire, promote, discipline, and terminate crew members and shift managers in accordance with company policies and procedures.
  • Supervise and help prepare food that meets or exceeds brand standards.
  • Resolve complaints from customers and report issues or incidents to supervisors.
  • Ensure the restaurant is opened and closed on time.
  • Maintain a clean restaurant that meets or exceeds company standards.
  • Ensure the restaurant is following proper cash procedures as outlined in the handbook.
  • Foster a safe working environment that complies with company policies, any applicable laws, and common sense.
  • Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others.
  • Ability to read, analyze, create and interpret general business memos and documents
  • Excellent written, verbal and group communication skills
  • Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
  • Strong problem solving and decision-making skills
  • Ability to make good decisions and adapt to changing situations
  • Good computer skills including being proficient in Word and Excel. Ability to learn and use other software as required
  • Managerial, supervisory, leadership, and customer service experience
  • High school diploma or G.E.D.
  • Driver’s License, a good driving record, and have access to a vehicle
  • Must be 21 years or older
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