General Manager

Sports Facilities Company•Pittsburgh, PA

56d•Onsite

About The Position

The venue is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pittsburgh, PA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. The venue is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. The General Manager is responsible for the financial and operating performance. The objectives for this position include: Optimizing overall financial performance and facility utilization Creating a positive relationship with the client and stakeholders Creating a culture of accountability which supports the organizational values Meeting or exceeding annual growth objectives Facilitating interdepartmental collaboration Employee retention and staff development Development of employee and operating policies Implementation of major business initiatives Implementation of solutions and systems that support the eight areas above

Requirements

Prior responsibility in daily P&L management and budget oversight responsibility of $1M or greater
Proven experience in organizing, booking, and operating sports tournaments and events; including but not limited to football, soccer, lacrosse, field hockey, and similar activities
Operational knowledge of Food & Beverage, risk management, leadership development and as well as special events, and team building
Experience working with convention & visitor bureaus, regional sports commissions, and/or regional event management booking in a regional sport and/or convention center
A minimum of 7 years of management experience
Sports programming and sports event operations expertise required
Bachelor's degree in business management, sports management, marketing, hospitality, food and beverage, related field, or equivalent experience

Responsibilities

Analyze operations to evaluate the performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
Appoint a Director of Operations and assign or delegate responsibilities to them
Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
Coordinate the development and implementation of budgetary control systems, record keeping systems, and other administrative control processes
Direct and coordinate the financial and budgetary activities to fund operations, maximize investments, and increase efficiency
Direct human resources responsibilities
Direct, plan, and implement organizational policies, objectives, and activities to ensure continuing operations, maximize returns on investments, and increase productivity
Implement tactical, strategic, and corrective action plans to solve organizational or departmental problems
Prepare and present reports reflecting utilization, budget, and financial performance
Represent the organization and promote its objectives at official functions
Serve as liaisons between organizations, shareholders, and outside organizations
Direct and coordinate organizational pricing and sales responsibilities
Negotiate or approve contracts and agreements with rights-holders, suppliers, distributors, and other organizational entities
Prepare the annual operating budget for approval
Review reports submitted by staff members to recommend approval or suggest changes
Schedule, execute, and monitor continued training opportunities for staff on various operational, safety, and legal responsibilities
Any additional duties assigned by the Vice President of Venue Management