General Manager

Scottsdale Park Suites•Scottsdale, AZ

About The Position

The General Manager plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents. The General Manager has the ultimate responsibility for the success of his/her Community. A General Manager achieves success through an invested approach to the operations of the Community, from day-to-day operations to managing our unique brand of vacation rental and apartment homes. This role is responsible for empowering their team to work toward individual and collective excellence. About Scottsdale Park Suites Scottsdale Park Suites is not your typical apartment community — and that’s exactly what makes us special. We operate at the intersection of hospitality and multifamily, offering fully furnished, modern one-bedroom apartments designed for both short-term and long-term stays. From three-night getaways to multi-month corporate housing, we serve a diverse mix of travelers, snowbirds, travel nurses, remote professionals, and full-time residents. This dynamic model creates a fast-paced, service-driven environment where operations, revenue strategy, and guest experience all matter.

Requirements

Capable of performing the essential functions of the job, with or without reasonable accommodations
Ability to understand and communicate written and verbal directions
The General Manager is expected to work core hours M-F and then as needed to ensure the job is done
Possess outstanding customer services skills
Well organized with excellent attention to detail
Aptitude to work independently with excellent time management skills
Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours
Ability to work nights and weekends, upon request
Must be able to work overtime as needed
Required to work on an on-call basis
High School Diploma or GED Equivalent
One year of property management or hospitality experience preferred
Two years of supervisory and managing budgets experience required
Fluent in English, verbal and written
Proficiency in Microsoft Office Suite

Nice To Haves

Spanish language skills preferred

Responsibilities

Maintain on-going knowledge of immediate marketplace and a strong understanding of marketing principles
Build relationships with local businesses to promote the Community
Manage the community’s payroll, costs and budget
Meet the financial goals of the community and develop an engaged team of employees
Develop and train staff to adhere to company policies
Deliver a safe and secure environment for our guests and teams
Develop bench strength and encourage professional growth of team members
Interacts positively with residents to maintain high levels of resident satisfaction
Demonstrate strong professionalism and integrity as a representative of the community
Contribute to cleanliness and curb appeal of the community
Comply with all industry Fair Housing rules and regulations
Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times
Develop an expertise in Streamline, our business and reservation management system
Review invoices and process them in accordance with the established procedures