Experienced Retail Automotive Service Manager
About The Position
We are seeking a high-performing General Manager to lead our automotive service center. This is not just a "shop manager" role; this is a position for a true business builder who understands how to drive the top line while maintaining operational discipline. If you have a track record of hitting KPIs, scaling car counts, and leading a team of technicians to peak productivity, we want to talk to you. š Core Objectives: Driving the Business Your success will be defined by your ability to manage the business closely and execute on these key factors: Top-Line Sales & Car Count: Take ownership of the shopās growth. You will be responsible for driving daily sales, increasing car count, and maximizing every bay's potential. Credit Sales Mastery: Proactively drive credit sales and financing options to help customers get the repairs they need while boosting shop revenue. KPI & Process Discipline: Manage by the numbers. You will follow a rigorous process to hit key performance indicators (KPIs) daily, from average repair order (ARO) to labor margins. Customer Experience: Deliver a "Yes" culture. You are the face of the business, ensuring every customer receives transparent, expert consultation and follows through on recommended services. š ļø Leadership & Operations Technician Management: Direct a team of up to 10 technicians. Your job is to clear the path for their successāmanaging their workflow, diagnosing bottlenecks, and coaching them for high performance. Comprehensive Inspections: Oversee the inspection process to ensure every vehicle is thoroughly vetted and recommendations are accurately communicated to the client. Facility Ownership: Maintain a clean, organized, and professional facility. You are responsible for inventory counts, parts sourcing, and overall shop standards. š Ready to Drive Results? We have an immediate opening for a leader who is ready to take the wheel and build this business. If you are a process-driven closer who knows how to win, apply today.
Requirements
- 5+ Years Experience: Proven track record in retail store management (Automotive Service Writing experience is required).
- Sales Leadership: Ability to close sales with integrity and train others to do the same.
- Operational Grit: Strong computer skills, attention to detail, and a deep understanding of shop workflow.
- Flexible Schedule: Ability to work a retail schedule, including weekends and holidays.
- Valid Driverās License: Essential for shop operations.
Responsibilities
- Driving daily sales
- Increasing car count
- Maximizing every bay's potential
- Proactively drive credit sales and financing options
- Manage key performance indicators (KPIs) daily
- Ensuring every customer receives transparent, expert consultation and follows through on recommended services
- Managing technician workflow
- Diagnosing bottlenecks
- Coaching technicians for high performance
- Oversee the inspection process
- Maintain a clean, organized, and professional facility
- Responsible for inventory counts, parts sourcing, and overall shop standards.
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
