Hotel General Manager

O'Reilly Hospitality Management LLC • Independence, MO

2d

About The Position

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts.
Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance 
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: General Manager
Location: Hilton Garden Inn, Independence, Missouri

Requirements

• Strong leadership, management, organizational, and communication skills.
• Proficient with Microsoft Office suite (Word, Excel).
• Experience with relevant brand-specific PMS.
• Pleasant, polite manager who maintains a neat and clean appearance.
• Ability to motivate team members to work as a team to ensure service meets appropriate OHM and brand standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to challenges.
• The ability to deliver results.
• The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
• The ability to multitask and prioritize, managing competing deadlines.
• Models professional behaviors to effectively motivate, lead, and develop the team.
• Presenting professionally and persuasively to individuals and team members.
• Demonstrating sound knowledge of all aspects of the hotel and services offered.
• Use analytical skills for measuring business potential and value to the hotel.
• Interact with all levels of customers and hotel management.
• Comfortable with the high level of visibility and the leadership role with the hotel and community.
• Comprehensive Hospitality experience required.
• Current driver’s license required.
• Requires a minimum lifting capacity of 50 pounds. Must be able to bend and lift items of 40 pounds at a minimum and overhead for storage. Must be able to transport food and cooking utensils with food products, weighing as much as 10 pounds.
• May be required to lift in excess of 50 pounds on occasion.
• Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Nice To Haves

• Hilton Brand experience is highly preferred.
• Experience with Hilton's PEP systems is highly preferred.
• Minimum 3 years relevant (full-service, limited/select-service) hotel experience in operations preferred.
• Bachelor’s degree in Hospitality Management or Business preferred.

Responsibilities

• Leads, trains & mentors staff, including hiring, recruiting, motivating, coaching development, performing evaluations, and progressive discipline.
• Ensures monthly, quarterly, and annual revenue goals are achieved for the hotel.
• Actively participates in the hotel's Sales efforts.
• Collaborates on the creation, management, and operation of the property budget and expense plans.
• Partnering with senior leadership at the properties under your oversight, and holding them accountable to ensure that the operation is Creating Exceptional Guest Experiences & Achieving Profitability
• Responds professionally and helpfully to all team members and guest issues.
• Ensures that all OHM and brand standards and guidelines are being upheld.
• Collaborates with all departments and reports any concerns or issues.
• Liaison for the hotel, interacting with guests, team members, and Hub leadership.
• Ensures that hotel credit procedures and audit guidelines are followed.
• Actively participates in property revenue meetings, ensuring revenue maximization and profit in all areas.
• Represents the company within the community, maintaining a positive rapport with local organizations.
• Timely submission of required reports to the Regional Director of Operations, CEO, and Owner.
• Responsible for ensuring that all financial (invoices, reporting) and team member-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Oversees services of vendors, contractors, and suppliers.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Ensures that all safety and licensing follow the law, health and safety, and other statutory regulations.
• Embraces O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Performs other duties and responsibilities as required or requested.

Benefits

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees