General Manager (North Hollywood, CA)
About The Position
We are looking for a General Manager to run our brand within the Hollywood/North Hollywood region! Our General Managers are accountable for the overall financial results of the restaurant. They manage the daily operations ensuring daily brand standard operating procedures are upheld within the restaurant. A hospitality driven individual, they provide hands-on leadership and clear direction to team members, managers, and ensure an excellent guest experience that exceeds expectations. General Managers at Tocaya must have a passion for food, strong knowledge of restaurant operations and finances, ability to demonstrate leadership behaviors expected of the role, have high standards of sanitation and safety, and the drive to grow and develop personally while developing those around them. As a General Manager, you are responsible for encompassing our goal of providing each guest with a truly outstanding experience as well as:
Requirements
- Bachelors/ Associates Degree in Hospitality, Restaurant Management, or Culinary or equivalent education and work experience; preferably in a high-volume fast paced restaurant
- Must have a minimum of 3 years’ experience as a General Manager; preferably in a fast-paced full-service restaurant concept
- Proven ability to hire, train and develop team members.
- Capable of driving sales and guest service initiatives by motivating and leading team members.
- Passion for the restaurant industry with a commitment to continued development
- Record of maintaining high standards in restaurant cleanliness, sanitation, food quality and guest satisfaction
- Ability to understand and analyze financial profit and loss statements, food cost, inventory needs and labor planning.
- Proficient in MS Office, Google Doc
- Excellent written and verbal communication with a positive and outgoing personality
- Customer service focused and solution oriented
- Capable of delegating multiple tasks
- Ability to work a flexible schedule based on restaurant needs
- Ongoing current Food Safety Manager certification
Responsibilities
- Leading Team Members
- Financial Management
- Executing Operational Excellency
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
