General Manager

Aloft Philadelphia Downtown•Philadelphia, PA

10d

About The Position

Aloft Philadelphia is seeking a dynamic, hands-on General Manager to lead one of the city’s most distinctive lifestyle hotels. Located in the heart of downtown and known for its bold design, vibrant social energy, and strong brand recognition, this hotel calls for a leader who thrives in a fast-paced, highly visible environment. This role offers the opportunity to shape culture, elevate performance, and drive results while leading a passionate team at a hotel that blends modern style with authentic Philadelphia character.

Requirements

Associate or Bachelor’s Degree in Business, Hospitality or a related field.
Previous hotel management experience required.
Previous General Manager experience is required.

Nice To Haves

Marriott experience is strongly preferred.

Responsibilities

Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.