General Manager

Castaway•Burbank, CA

22d•$140,000 - $160,000

About The Position

Named one of Travel + Leisure's "Best Date Spots in America", Castaway has curated a whole new dining experience where everyone, including our employees, feels like a star. Our seasonally-inspired menu features interesting cuts of meats from top-notch butchers, a raw bar, vegetable-centric sides, and build-it-yourself charcuterie boards. Castaway has received various notable accolades, including being named one of the top "Most Romantic Restaurants in LA" by Thrillist, LA Weekly, Gayot, Yelp, Open Table and NBC. Our mission at Castaway is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. SRC prides itself on growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member! The General Manager is the strategic and operational leader of Castaway Burbank, responsible for driving excellence across all front-of-house operations, banquet operations, ensuring financial performance, and cultivating a culture of hospitality that aligns with our elevated brand standards. This role requires a dynamic, polished operator who thrives in a high-volume, upscale dining environment and leads with vision, empowerment, and operational precision.

Requirements

5+ years of experience in full-service restaurant management, in a high-volume setting (over $18MM), with a minimum of 2 years in a General Manager role or above.
Knowledge of special events/catering sales and banquet operations.
Strong leadership, communication, and interpersonal skills.
Proven ability and success to manage budgets, analyze financial reports, and make data-driven decisions.
Ability to work in a fast-paced environment and handle multiple tasks.
Strong knowledge of health department codes, OSHA regulations, and safety best practices.
Passion for hospitality and a commitment to excellence.
Ability to work nights, weekends, and holidays.

Responsibilities

Ensure high levels of guest satisfaction by maintaining high-quality food, service, and ambiance.
Lead and manage day-to-day restaurant operations, including staff management, customer service, and financial performance.
Recruit, train, and mentor staff to build a motivated and effective team.
Develop and implement strategies to drive sales and profitability.
Monitor and control inventory, budgets, and costs to achieve financial goals.
Ensure compliance with health, safety, and sanitation regulations.
Foster a positive work environment and uphold company values and standards.
Handle customer complaints and feedback professionally and efficiently.

Benefits

Competitive salary + Quarterly bonus plan
Benefits including vacation pay, medical, dental and vision insurance
Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
Company dining package with allotted spending amount each month
Variety of Supplemental Benefit Plans for life's unknowns
401k with annual employer match after 12 months
Employer paid life Insurance throughout the length of employment
Paid/Floating holidays for 5 major holidays
Education Assistance Program (EdAP) for hospitality related education growth
Employee Assistance Program (EAP) to assist with work life balance
Management Referral Program with up to a $4,000 payout for qualifying management positions