Living Inspired - General Manager

BrandSource•Dublin, OH

7d•Onsite

About The Position

Living Inspired is Big Sandy Superstore’s experience-led furniture and bedding division. Our mission is simple: make lives better by delivering thoughtful guidance, elevated service, and trusted relationships. For us, luxury is not defined by brand names or price points. Luxury is defined by confidence, continuity, expertise, and how people feel throughout the entire experience—especially when things are complex or imperfect. Living Inspired is launching as a pilot with intent to scale. This role plays a critical part in shaping how that experience comes to life in the market. The General Manager of Living Inspired is responsible for bringing the division’s vision to life day-to-day—through relationships, judgment, and execution—while the business is still being built. This is a hands-on, builder-style leadership role inside an established organization. Early on, the General Manager will personally carry key relationships, deliver the Living Inspired experience, and help shape the structure and team as the division grows. This role operates with delegated authority under a clearly defined vision and values set by the Director of the Living Inspired Division. The General Manager’s responsibility is not to redefine the vision, but to steward it with integrity and make it real. Living Inspired grows through three primary entry points: Designers Builders & Remodelers End-User Clients The General Manager initially works across all three, ensuring the experience feels intentional, trustworthy, and human, even while systems and processes are still evolving. As the business matures, this role helps identify when and how additional positions should be added—without sacrificing experience or relationships.

Requirements

A trust-building presence that puts people at ease
Personal accountability—owning issues promptly and directly
Strong judgment rooted in doing right by the customer
Learning agility and curiosity
Comfort operating without a finished playbook
Emotional maturity and steadiness under pressure
A relationship-first, long-term mindset
Ability to work independently and manage multiple priorities
Business and financial awareness appropriate for a growing division
Comfort building structure and clarity over time

Nice To Haves

Experience in furniture, bedding, design, or another high-service environment is helpful
Leadership experience in a growth or build phase is a plus

Responsibilities

Serve as the day-to-day leader of the Living Inspired furniture and bedding business
Build and maintain trusted relationships with designers, trade partners, and end users
Deliver an experience that creates confidence, not pressure
Take immediate ownership of outcomes, including service recovery
Translate vision into practical, real-world execution
Learn quickly and adapt based on customer and partner feedback
Help shape future roles, processes, and structure
Model accountability, professionalism, and relationship-first leadership
Partner closely with the Director of Living Inspired to ensure alignment

Benefits

401(k)
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Vision insurance
Wellness resources
Employee Stock Ownership Plan (ESOP).
Business expenses covered, including territory travel and approved business activities.
Additional benefits may include health insurance, paid time off, and training opportunities