General Manager

Talent Trib3 • Naperville, IL

21h • $65,000 - $75,000

About The Position

JETSET Pilates Naperville is seeking a General Manager to lead pre-sale, oversee studio operations, and drive membership growth ahead of our Summer 2026 opening. This is a founding leadership role for a brand-new studio entering the Naperville market. The General Manager will be responsible for building foundational membership during construction, leading community outreach, hiring and developing the team, and owning the studio’s financial performance. This is not a passive management role. It is a hands-on leadership position that requires strong sales ability, marketing initiative, operational discipline, and community presence.

Requirements

• 2+ years of management experience (boutique fitness, hospitality, or service-based business preferred)
• Proven success in membership sales or revenue-driven roles
• Experience with pre-sale or new studio openings strongly preferred
• Willingness to work evenings, weekends, and extended hours during pre-opening phase
• CPR/AED certification required (or willingness to obtain)
• Sales Leadership: Proven ability to drive revenue and close memberships
• Community Builder: Comfortable representing the brand and building local relationships
• Business Acumen: Strong understanding of KPIs and financial accountability
• Operational Discipline: Organized, systems-oriented, and detail-driven
• Self-Starter: Thrives in a startup-style environment

Responsibilities

• Lead and execute pre-sale strategy to build foundational membership prior to opening
• Capture, nurture, and close incoming leads
• Develop partnerships with local wellness, retail, and community organizations
• Organize and execute community outreach events and on-the-mat pop-ups
• Achieve membership, revenue, and utilization targets
• Track and analyze KPIs including sales conversion, retention, and revenue
• Recruit, hire, and onboard instructors and studio team members
• Build a positive, high-accountability team culture
• Provide coaching, feedback, and performance management
• Ensure staff understands expectations around service, energy, and professionalism
• Lead by example in work ethic, urgency, and ownership
• Oversee daily studio operations including scheduling, payroll, reporting, and inventory
• Maintain brand standards and studio presentation at all times
• Be present during peak class times to provide leadership and support
• Manage expenses and operate within budget
• Ensure consistent communication regarding performance metrics
• Complete JETSET instructor training
• Teach approximately 4–6 classes per month (or as needed)
• Be capable of stepping in to cover classes when necessary
• Maintain understanding of programming and instructor performance standards

Benefits

• Salary: $65,000 – $75,000 annually (based on experience)
• Bonus: Performance-based incentive structure tied to revenue and membership growth
• Hours: 45–55 hours per week (extended during pre-sale and launch phase)
• Growth Opportunity: Potential for expanded leadership as additional locations open

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed