General Manager

Fitt Talent Partners•Las Vegas, NV

2d•Onsite

About The Position

The General Manager is responsible for overseeing all operations, revenue growth, team performance, and client experience. This role requires both strategic thinking and hands-on leadership. You will manage the business as if it were your own—owning outcomes, solving problems proactively, and ensuring the location runs smoothly, profitably, and beautifully.

Requirements

7-10 years of experience in operations, hospitality, wellness, fitness, beauty, or service-based businesses
Proven experience managing teams and driving revenue
Strong financial and business acumen
Natural leader with emotional intelligence and decisiveness
Highly organized, proactive, and solutions-oriented
Comfortable balancing big-picture strategy with hands-on execution
Passionate about wellness, health, and elevated client experience
Confident communicator who can lead, sell, and represent the brand

Responsibilities

Oversee daily studio operations to ensure efficiency, consistency, and excellence
Create, manage, and optimize staff schedules to meet business needs and control labor costs
Maintain SOPs (standard operating procedures) for front desk, practitioners, sales, and client experience
Ensure compliance with health, safety, licensing, and local regulations
Troubleshoot operational issues quickly and calmly
Oversee inventory management, ordering, and vendor relationships
Maintain the physical space—cleanliness, aesthetics, functionality, and brand alignment
Hire, onboard, train, manage, and retain a high-performing team
Set clear expectations, roles, KPIs, and accountability for staff
Lead regular team meetings, check-ins, and performance reviews
Foster a culture of professionalism, warmth, ownership, and alignment with our values
Address performance issues, conflict resolution, and corrective action when needed
Support staff development, motivation, and morale
Oversee payroll, time tracking, and labor optimization
Track expenses, approve invoices, and manage vendor payments
Work with ownership/accounting on budgeting and cash flow visibility
Monitor profitability across services, memberships, events, and retail
Identify cost-saving opportunities without compromising quality
Maintain clean, organized financial records related to operations
Own studio revenue targets and growth strategy
Actively sell and optimize memberships, packages, and high-value services
Train the team on sales scripts, client education, and conversion best practices
Track KPIs including: Membership conversion & retention Average client spend Utilization rates Monthly recurring revenue (MRR)
Forecast and project revenue monthly and quarterly
Develop and implement incentives and promotions aligned with revenue goals
Collaborate with the founder/marketing team to execute marketing initiatives
Identify and develop strategic partnerships with: Local businesses Fitness studios Medical, beauty, and wellness providers Influencers and community leaders
Plan and execute events, pop-ups, workshops, and collaborations
Ensure in-studio marketing is on-brand, current, and effective
Gather client feedback and insights to inform marketing strategy
Support social media and referral initiatives through team engagement