The Carnaby - General Manager
About The Position
WHO WE ARE Step into the energy of 1960s London at Gordon Ramsay at The Carnaby, an all-new British-themed gastropub from the creators of Earl of Sandwich and world-renowned Chef Gordon Ramsay. Located in the Downtown Disney District, The Carnaby blends the sophistication of fine dining with the vibrancy of London's famed Carnaby Street - where refined service, culinary excellence, and electric atmosphere come together. Guests will enjoy Chef Ramsay's iconic dishes - from his legendary beef Wellington to signature fish and chips - in a stylish space designed to captivate families, tourists, and locals alike. WHAT YOU'LL DO As General Manager, you'll lead one of the most anticipated new openings at the Disneyland Resort, ensuring a flawless dining experience that meets the expectations of both fine dining guests and families visiting on holiday.
Requirements
- 5+ years of experience as a General Manager in a fine dining or upscale, high-volume restaurant
- Proven success in P&L management, financial reporting, and cost control
- Exceptional leadership skills and a strong focus on guest experience and team development
- Keen attention to detail, with a passion for maintaining a polished, world-class environment
- Ability to engage and delight guests from all walks of life - including families, tourists, and repeat diners
- Strong vendor management and partnership-building skills
- Warm, polished, and professional presence consistent with both Disney and Gordon Ramsay brand expectations
Nice To Haves
- Experience in pre-opening and high-profile restaurant launches a plus
Responsibilities
- Oversee all front and back-of-house operations, delivering exceptional service and attention to detail
- Champion a culture of hospitality that welcomes first-time visitors while cultivating repeat guests through consistency, warmth, and excellence
- Partner closely with the culinary team to maintain world-class food and beverage standards
- Manage all aspects of P&L performance, including proactive food, beverage, and labor cost control
- Demonstrate strong business acumen with sound judgment in expense management and revenue growth strategies
- Oversee all vendor relationships and purchasing decisions to ensure quality and cost efficiency
- Maintain strong relationships with Disney leadership, ensuring operational alignment with Disney's guest service and brand standards
- Lead, train, and inspire a professional team committed to fine dining service, precision, and genuine hospitality
- Ensure compliance with all health, safety, and employment regulations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Forestry and Logging
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
