General Manager

United Ag & Turf NE, LLCNorth Canaan, CT
Onsite

About The Position

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast, servicing customers in commercial, construction, agricultural, and consumer industries. The company strives for exceptional customer service across all departments including parts, sales, and service. United Ag & Turf is actively expanding the John Deere brand in the Northeast, investing in new facilities, upgrading operations, and empowering the business to bring on talented, hardworking people. As a sister company to United Construction & Forestry, it offers extensive career growth and advancement opportunities. The General Manager will be responsible for achieving the business location's plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). This role provides leadership in evaluating, allocating, and managing human, physical, and financial resources for the location, with the goal of optimizing profitable growth, the personal growth of employees, and customer satisfaction.

Requirements

  • 5+ years of experience in a retail environment
  • High school diploma or GED

Nice To Haves

  • 1+ additional years of experience as a parts or service manager or in a sales role
  • Familiar with John Deere and competitive products
  • Experience dealing with elevated customer issues
  • Ability to lead and motivate others
  • Bachelor’s degree in agriculture, Business or equivalent experience

Responsibilities

  • Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s)
  • Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
  • Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings
  • Communicates the dealership values, principles, vision and mission within their location
  • Communicates with other store managers to implement best practices and consistent processes for all departments within the organization
  • Supports corporate managers in implementing changes in any department within the location
  • Ensures the successful planning and execution of marketing activities and events
  • Oversee maintenance, security and a professional appearance of the facility and property for the location
  • May represent the company for the sale of machinery to key customers as needed
  • Responsible for hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
  • Manages on-going relationships with key John Deere personnel

Benefits

  • Bonus Program
  • Training through John Deere University
  • A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match
  • Referral Bonus
  • Earned PTO
  • Employee Assistance Program
  • Paid Company holidays
  • Company Paid Life Insurance
  • Great Work/Life Balance
  • Opportunities for advancement
  • A chance to work for the best in the business
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