General Manager

Sonic Healthcare USA • Portland, OR

1d • Onsite

About The Position

Sonic Healthcare USA is a Great Place to Work certified employer, dedicated to creating a supportive and inclusive environment that emphasizes teamwork and innovation. The company's mission is to advance the health and wellbeing of communities as a leader in clinical laboratory solutions. This full-time, benefit-eligible General Manager role is based in Oregon (Portland/Salem) or Washington State, working Monday-Friday. The ideal candidate possesses strong leadership skills, proven people skills, a strategic vision, and a drive for success. The position offers great benefits, team support, and career growth opportunities within a company that values its team members. The General Manager will be responsible for the successful management and operations of up to five practices across multiple states, leading a team of technical job functions and ensuring quality and productivity standards are met.

Requirements

• Bachelor’s degree in Healthcare Administration or Business Administration.
• Minimum of five (5) years’ managerial experience in laboratory administration and/or healthcare administration.
• A valid driver’s license and an excellent driving record for the past three years.
• Exceptional communication and problem-solving skills.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.

Nice To Haves

• MBA or MHA preferred.
• Previous experience in a clinical laboratory or other laboratory service organization.

Responsibilities

• Responsible for the successful management and operations of up to five (5) practices across multiple states.
• Manages a team of technical job functions within assigned practices, across multiple states.
• Manages the recruitment, retention, training, orientation, discipline and evaluation of supervisory, clerical and technical associates in collaboration with Human Resources.
• Establishes, implements, revises, and maintains policies and procedures related to operations.
• Ensures employees are motivated and productive.
• Delegates authority, prioritizes work activities, resolves problems, prepares schedules, and sets deadlines to ensure timely completion of work.
• Orchestrates monthly staff meetings and routine physician management meetings.
• Ensures staff completes proficiency, safety and other required trainings as required by the company and licensure.
• Responsible for local physician management and administrative duties.
• Assists senior management and physician leadership in developing short and long-range business plans to support the goals of the practices and company.
• Directs the day-to-day operations of up to five (5) practices and establishes guidelines to prioritize work production, evaluate effectiveness, and improve the quality of services provided.
• Implements AP operational Quality Assurance standards, and manages and measures AP productivity standards.
• Engages in marketing activities to develop and maintain relationships, cultivate new business, and enhance the practices’ position in the marketplace.
• Routinely evaluates and monitors practices expenses by department and implements appropriate actions based on variance to trends and budgets.
• Ensures compliance with all regulatory agencies governing healthcare delivery and the rules of accrediting bodies.
• Assures proper maintenance of laboratory and office equipment and approves ordering supplies and services.
• Assures business unit compliance to AP’s centralized, in-house purchasing program.
• Provides solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors); and guidance, resources, and support to Physicians, management and employees in the practices.
• Controls staffing costs and growth by evaluating staffing ratios, competencies and requirements.
• Oversees the business and financial affairs of the practices and fiscal management including accounting, budgeting, internal controls, and timely reporting to ensure that periodic and year-end goals are attained.
• Shares management responsibility with centralized functional areas (e.g. Billing, IT, HR, Sales) and other functional areas of the local practices to resolve issues promptly.

Benefits

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees