General Manager | Luxury Property (1,000 + Apartment Homes)

Avenue5 Residential • Seattle, WA

10d • $150,000

About The Position

Unlock your potential with Avenue5 Residential. At Avenue5 Residential, we bring more to life, not only for our residents, but for our associates and clients as well. We are looking for a General Manager who is ready to lead a large, high-performing property with intention, clarity, and a strong sense of ownership. This role is ideal for someone who thrives in a dynamic environment, values collaboration, and knows how to turn strategy into meaningful results. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. About the senior property manager position: Lead and support a large, cross-functional team including leasing, maintenance, and operations Set clear expectations and create an environment where associates feel supported and accountable Oversee daily operations across leasing, service requests, and resident experience Use data and reporting tools to evaluate performance, identify opportunities, and guide decision-making Develop and execute strategies that support occupancy, revenue, and overall property performance Partner with clients to align on goals, provide updates, and implement action plans Ensure policies and practices are followed, including Fair Housing compliance Support budgeting, forecasting, and financial performance for the property Create a consistent and welcoming experience for residents across all touchpoints Lead by example, reinforcing a culture of respect, service, and accountability

Requirements

• Experience leading a large property or portfolio, ideally in a luxury or high-rise environment
• Proven ability to manage large teams and develop strong leaders
• Strong operational knowledge across leasing, maintenance, and financial performance
• Confidence using data to guide decisions and improve outcomes
• Clear and professional communication skills
• A hands-on approach with the ability to balance big-picture thinking and daily execution
• Commitment to creating a positive experience for residents and a supportive environment for associates
• High school diploma is required.
• Bachelor’s degree is preferred
• Three plus years of experience in property management is required
• Two years of direct management experience is required
• Knowledge of resident rental lifecycle activities is required
• Real estate license is preferred or may be required in some locations
• Knowledge of Salesforce.com is preferred
• Prior experience in Yardi Voyager or another equivalent system is preferred
• Very strong organizational and time-management skills
• Strong interpersonal skills to effectively and sensitively communicate with all levels of management
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
• Sensitivity to confidential matters is required
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
• Ability to relay technical concerns with adequate detail, quickly and accurately
• Capability to read, write, comprehend, and converse in English
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system
• Ability to cope with and defuse situations involving angry or difficult people
• Must maintain a valid driver’s license, clean driving record, and current auto insurance is required
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment

Nice To Haves

• Bachelor’s degree is preferred
• Real estate license is preferred or may be required in some locations
• Knowledge of Salesforce.com is preferred
• Prior experience in Yardi Voyager or another equivalent system is preferred

Responsibilities

• Lead and support a large, cross-functional team including leasing, maintenance, and operations
• Set clear expectations and create an environment where associates feel supported and accountable
• Oversee daily operations across leasing, service requests, and resident experience
• Use data and reporting tools to evaluate performance, identify opportunities, and guide decision-making
• Develop and execute strategies that support occupancy, revenue, and overall property performance
• Partner with clients to align on goals, provide updates, and implement action plans
• Ensure policies and practices are followed, including Fair Housing compliance
• Support budgeting, forecasting, and financial performance for the property
• Create a consistent and welcoming experience for residents across all touchpoints
• Lead by example, reinforcing a culture of respect, service, and accountability

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401K contributions.
• Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Robust recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees