General Manager

Fresquez Companies•Santa Fe, NM

1d•Onsite

About The Position

At Fresquez Companies, our purpose is simple and powerful: we empower the lives of people by delivering authentic, impactful, and exceptional experiences-one team member and one guest at a time. We believe everyone is a leader. We promote from within, invest in growth, and encourage our teams to think boldly, act with integrity, and take ownership of their success. Our restaurants are fast-paced, guest-focused environments where dependability, respect, and teamwork are essential. The General Manager (GM) is an experienced operational leader responsible for the performance, culture, and compliance of a single or multi-unit restaurant operation at the Albuquerque Sunport. This role blends hands-on operational leadership with people development, financial accountability, and guest experience excellence . The General Manager sets the tone for the restaurant-leading by example, developing future leaders, and ensuring operational standards are consistently met.

Requirements

3-5+ years of progressive leadership experience in restaurant or hospitality operations
Proven ability to lead teams, manage performance, and drive results in a fast-paced environment
Strong financial acumen with experience managing labor, sales, and cost controls
Excellent communication, coaching, and problem-solving skills
Ability to work flexible schedules, including early mornings, nights, weekends, and holidays
Valid driver's license and ability to travel as needed
Successful completion of pre-employment screening

Nice To Haves

Multi-unit leadership experience
Culinary or food service operations background
Experience with payroll systems (Paycom preferred)
Strong proficiency with Microsoft Office and restaurant management systems

Responsibilities

Lead, coach, and develop management and hourly teams to achieve operational and performance goals
Serve as a role model for company values, accountability, professionalism, and ethical conduct
Recruit, onboard, train, schedule, evaluate, and discipline team members in compliance with company policies and employment regulations
Build a collaborative, high-performance culture focused on trust, accountability, and continuous improvement
Oversee daily restaurant operations to ensure speed, accuracy, quality, and guest satisfaction
Maintain strict adherence to food safety, sanitation, alcohol service, and health regulations
Ensure all restaurant positions can be performed as needed to support operations
Maintain a safe, secure, and well-organized work environment
Achieve sales, labor, and profitability targets
Forecast labor and operational needs; analyze variances and implement corrective actions
Control food and operating costs through portion control, waste reduction, and inventory management
Review payroll, audits, and operational reports for accuracy and compliance
Maintain required certifications (ServSafe, New Mexico Alcohol Server Permit, FDA food code compliance)
Ensure compliance with all federal, state, and local regulations
Partner with HR and leadership to address compliance issues proactively
Support marketing and promotional initiatives to drive traffic and brand awareness
Foster strong relationships with airport partners, vendors, and local stakeholders